Page 193 - My FlipBook

puter Services Center
Computer Center is located in rooms 308 and 301 of the
new IIS building. The are nine members in total, ve sta s
are in charge of the development and maintenance of the
information system; two sta s support technical problems
of both administrative staff and researchers. Th important
functions of the center include: (1) personal data protection
and information security; (2) administrative system-related
analysis, design and development; (3) installation and
maintenance of the Institute's servers; (4) installation and
maintenance of all internet and phone line equipment; (5)
design and maintenance of conference room equipment;
(6) computer purchasing and technical support for all
faculty and staff; (7) supply of various computer parts
and equipment to faculty and staff; (8) maintenance of
the Machine Room for IIS and CITI; (9) maintenance of the
uninterruptible power supply; (10) design and maintenance
of the attendance, entrance, and monitoring systems; and
(11) operation of the private cloud service.
The network devices of IIS are located in room 301 of the
new IIS building. They are equipped with a rewall, virtual
private network server, file server, domain name server,
DHCP server, mail server, web server, servers for both
administrative and research systems, CA server, server
for the door access control system, and a server for the
monitoring and real-time conference-recording system.
Every oor is equipped with a network printer. Scanners and
other facilities are available for all staff members outside
room 301.
A newly built machine room is located on the second oor of
the new IIS building to facilitate the information equipment
of the public and laboratory service. For environmental
purposes, professional engineers designed the machine
room to follow Tier 2 (TIA-944) regulation accordingly. The
new machine room is well organized, resulting in a more
stable, reliable and safe environment. More importantly,
when the PUE dropped from 2.22 to 1.56, we successfully
reduced 1415 tons of CO2 emissions per year. It's equivalent
to creating 3.8 Da'An Forest Parks (approximately 64 acres).
In terms of electricity expenditure, we saved NTD 7 million
per year. This reduces our electricity cost and provides a
green environment for doing research work.
In order to provide a computer-intensive service, as well as
IIS resources and information sharing, a private cloud service
is available for our sta . The private cloud is supported by
a multi-core processor with a large memory and storage
space capacity, providing applications and automated
processes to create virtual hosts to meet the needs of our
research faculty.
Regarding information security, we have an equipped Layer
7 Firewall, Web Application Firewall (WAF) to prevent the
malicious attacks from outside. In order to block malicious
emails or shing attempts, we also installed an email lter to
prevent damages from occurring and further reduce the risk
of personal privacy leakage. We also perform vulnerability
scans regularly for our major servers to ensure reliable
system operation and data security. Through our Virtual
Private Network Service, our sta can obtain and store data
safely even with remote work. To enhance the security level
of our main o ce, we also cooperate with the Department
of Information Technology Services to manage certain
security events and inquiries.
To better assist our colleagues with their research, we aim
to digitalize all administrative and research procedures,
bridging the gaps between administrators, assistants and
research fellows. Our services are as follows:
1. Administrative services
Our online system services include: (1) reporting systems
for all kinds of related issues, such as telephone and
computer support, office environment-related support,
administrative online system support, etc.; (2) applications
for certi cates of authority, IIS accounts, English editing
services, access to internet and long-distance phone calls,
as well as other computer-related utilities; (3) attendance
and security management; (4) space management, i.e.,
utilization of laboratory space, and reservation and real-
time information systems for meeting rooms; (5) human
resources systems for staff reports and resignations,
information on personnel, salary reviews and pay,
attendance, leave, overtime applications and reviews,
reappointments, daily to-do lists, announcements, etc.;
(6) purchasing systems that track
the acquisition process from
start to finish; (7) business trip
systems; (8) accountancy systems
for budget management; (9)
equipment management; (10)
machine room and server cabinet
management to control the
distribution of power and IP; (11)
systems specifically designed for
research fellows allowing them
to manage personal web-pages,
invite visiting scholars, evaluate
their assistants, as well as manage projects, funds and
budgets; and (12) IT equipment budget applications and
review systems.
2. Services to the public
a. Conference system with functions including on-line
submission, paper review, on-line registration, credit-
card payments and information management, as well
as on-site services.
b. Gym reservation system.
c. Smart reservation and case application system used by
the Department of Academic Affairs and Instrument
Services that is responsible for purchasing high-value
equipment. Our sta use this system to book and use
that equipment. The system also has an assessment
function to analyze usage and pro tability, which can
help us to make plans for future equipment.
d. Publication management system used by IIS, Biodiversity
Research Center, Institute of Linguistics, amongst
others, to collect and submit papers, and for review,
proofreading, and data searching.
e. Research & Development alternative services and
application systems for Summer Internships.
191